We have created a short video and a free holiday gift for you. Click here to view the video and download your free gift from Registry Mindset.
Best wishes for a happy and blessed holiday season! We look forward to continuing our work with you.
Tuesday, December 14, 2010
Seasons Greetings - Get a FREE Gift from Registry Mindset
We have created a short video and a free holiday gift for you. Click here to view the video and download your free gift from Registry Mindset.
Best wishes for a happy and blessed holiday season! We look forward to continuing our work with you.
Tuesday, November 30, 2010
Embracing Change (the video)
One thing we know for sure today is that change and uncertainty happens daily. How we choose to react to uncertainty can either paralyze us with fear or thrust us into a world of new possibilities. In this short video cancer registrars are given four ways to explore uncertainty in their life that will help them accept and accommodate change in order to bring about higher levels of growth and success and to develop agility and flexibility in the cancer registry.
http://www.RegistryMindset.com. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about helping cancer registrars around the world to grow personally and professionally and serves her community as a motivational speaker, author, and educator. You have permission to repost this article as long as you do not alter it in any way, give credit to the author and link back to her website.
Embrace Uncertainty
(Part Four of our series on "Agility Training for the Cancer Registrar")
Much is said today in business, healthcare and Cancer Registry about change. In fact, one thing I know for sure is that we, as cancer registry professionals, are undergoing an unprecedented degree of change right now which will continue well into our future. Thinking about change today or projecting how it will impact our future can settle in on us like a dense fog and cause us to lose our bearings and sense of where we are. We may not be sure of which way to go when we reach a fork in the road because we can’t see the choices in front of us because of the fog. Uncertainty can paralyze us with fear or it can thrust us into a world of new possibilities.
Change brings chaos into our normally well-ordered lives and introduces levels of unpredictability and uncertainty that make us uncomfortable. Dealing with change is challenging, tiring and even threatening, but the flip side is that it provides the cancer registrar with tremendous opportunities for growth. Let’s look at how we can focus on accommodating the change instead of railing against it.
In the first article of our on developing agility in the cancer registry, we introduced embracing uncertainty as one way of becoming agile, or flexible in business. Agile cancer registrars will drive out uncertainty by developing working solutions and adjusting the registry’s operations in order to accommodate change. Dealing with uncertainty in a positive manner and being willing to accept things that are unknown or unpredictable are big parts of learning to be agile.
To help you face the challenges in a positive manner and to increase your agility in the cancer registry and healthcare business, here are four ways you can explore change:
1. Accept reality without fussing about the outcome. Face reality with no judgment. Think of the unknown as neutral rather than good or bad. Let go and detach from any outcome you cannot control. Keep your options open.
2. Explore the unknown. Ask yourself these questions:
None of us can be certain about tomorrow or the future of cancer registry. We can fret and fume about it, but no matter how much noise we make, we cannot control it. What we CAN do, each of us as cancer registry professionals, is make the most of each moment…each NOW….because that is really all we have. Only you can bring peace and acceptance of the unknown to you.
Accepting change and allowing uncertainty into our lives can lead us to a higher state of functioning as cancer registrars. Embracing uncertainty, then, is really just an engaging process in which we let go of control. Think of this as a spiraling UP in complexity, moving up the ladder of intellectual, emotional and professional growth. Engage your co-workers, peers and leaders in the process of embracing uncertainty. Don’t be afraid to network and ask for help and guidance where needed. By welcoming uncertainty and unpredictability into your life you will be expanding your horizons and developing agility in your cancer registry that will lead to great success and self-fulfillment!
http://www.registrymindset.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about helping cancer registrars around the world to grow personally and professionally and serves her community as a motivational speaker, author, and educator. You have permission to repost this article as long as you do not alter it in any way, give credit to the author and link back to her website.
Much is said today in business, healthcare and Cancer Registry about change. In fact, one thing I know for sure is that we, as cancer registry professionals, are undergoing an unprecedented degree of change right now which will continue well into our future. Thinking about change today or projecting how it will impact our future can settle in on us like a dense fog and cause us to lose our bearings and sense of where we are. We may not be sure of which way to go when we reach a fork in the road because we can’t see the choices in front of us because of the fog. Uncertainty can paralyze us with fear or it can thrust us into a world of new possibilities.
Change brings chaos into our normally well-ordered lives and introduces levels of unpredictability and uncertainty that make us uncomfortable. Dealing with change is challenging, tiring and even threatening, but the flip side is that it provides the cancer registrar with tremendous opportunities for growth. Let’s look at how we can focus on accommodating the change instead of railing against it.
In the first article of our on developing agility in the cancer registry, we introduced embracing uncertainty as one way of becoming agile, or flexible in business. Agile cancer registrars will drive out uncertainty by developing working solutions and adjusting the registry’s operations in order to accommodate change. Dealing with uncertainty in a positive manner and being willing to accept things that are unknown or unpredictable are big parts of learning to be agile.
To help you face the challenges in a positive manner and to increase your agility in the cancer registry and healthcare business, here are four ways you can explore change:
1. Accept reality without fussing about the outcome. Face reality with no judgment. Think of the unknown as neutral rather than good or bad. Let go and detach from any outcome you cannot control. Keep your options open.
2. Explore the unknown. Ask yourself these questions:
- What are all the things that are great about being a cancer registrar?
- What is the worst that can happen?
- What is the likelihood that the worse will happen?
- If the worst were to happen, what do I need to do prepare?
- Get busy: occupy your body and your mind will follow.
- Put it off: decide to enjoy today and maybe you’ll worry tomorrow – if it feels right.
- Turn it over: write down your worry, put it in a box, and turn it over to a higher power.
- Hum a tune: it is impossible to worry when you’re singing or humming, even if it is not out loud. Find a song that gives you strength. “A Beautiful Day” by India.Arie is a great one.
None of us can be certain about tomorrow or the future of cancer registry. We can fret and fume about it, but no matter how much noise we make, we cannot control it. What we CAN do, each of us as cancer registry professionals, is make the most of each moment…each NOW….because that is really all we have. Only you can bring peace and acceptance of the unknown to you.
Accepting change and allowing uncertainty into our lives can lead us to a higher state of functioning as cancer registrars. Embracing uncertainty, then, is really just an engaging process in which we let go of control. Think of this as a spiraling UP in complexity, moving up the ladder of intellectual, emotional and professional growth. Engage your co-workers, peers and leaders in the process of embracing uncertainty. Don’t be afraid to network and ask for help and guidance where needed. By welcoming uncertainty and unpredictability into your life you will be expanding your horizons and developing agility in your cancer registry that will lead to great success and self-fulfillment!
http://www.registrymindset.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about helping cancer registrars around the world to grow personally and professionally and serves her community as a motivational speaker, author, and educator. You have permission to repost this article as long as you do not alter it in any way, give credit to the author and link back to her website.
Sunday, November 21, 2010
Challenge Your Assumptions
(Part Three of Our Series on "Agility Training for the Cancer Registrar)
Assumptions make our lives easier. As creatures of habit we frequently rely on our assumptions and past experiences to drive our actions. Most of our day, with few exceptions, is driven by our unconscious assumptions and habits developed over time versus creative thinking and new conscious thought.
For example, when cooking over an open flame you automatically draw your hand back when you feel heat from the flame. This “stimulus-thought-response” chain of events relates to pain you previously felt from burning your hand. This automatic assumption serves you well and avoids a painful experience.
In business, however, this is often not the case. Cancer Registrars, for example, may use any number of assumptions, or statements of belief about their work, such as:
Each of us has an inner reservoir of talent, ability, and intelligence. It is endless and readily available if we are willing to step out of our comfort zone to tap into these resources. Whatever you face, taking one step closer to success means you must trust your inner self, ignore criticism and judgment, and let go of your own resistance to doing something differently or believing that you can make a difference. Developing a new habit or behavior, based on what you know in your heart to be the right thing to do, is all the evidence you need to make your passion become reality. This mindset is what creates harmony and balance in life and business and determines your path between success and failure.
Here are six tips to help you challenge your assumptions:
http://www.RegistryMindset.com. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about helping cancer registrars around the world to grow personally and professionally and serves her community as a motivational speaker, author, and educator. You have permission to repost this article as long as you do not alter it in any way, give credit to the author and link back to her website.
Assumptions make our lives easier. As creatures of habit we frequently rely on our assumptions and past experiences to drive our actions. Most of our day, with few exceptions, is driven by our unconscious assumptions and habits developed over time versus creative thinking and new conscious thought.
For example, when cooking over an open flame you automatically draw your hand back when you feel heat from the flame. This “stimulus-thought-response” chain of events relates to pain you previously felt from burning your hand. This automatic assumption serves you well and avoids a painful experience.
In business, however, this is often not the case. Cancer Registrars, for example, may use any number of assumptions, or statements of belief about their work, such as:
- “That won’t work here.”
- “I’ve tried that before.”
- “We don’t get support for that here.”
- “They just don’t listen to me.”
Each of us has an inner reservoir of talent, ability, and intelligence. It is endless and readily available if we are willing to step out of our comfort zone to tap into these resources. Whatever you face, taking one step closer to success means you must trust your inner self, ignore criticism and judgment, and let go of your own resistance to doing something differently or believing that you can make a difference. Developing a new habit or behavior, based on what you know in your heart to be the right thing to do, is all the evidence you need to make your passion become reality. This mindset is what creates harmony and balance in life and business and determines your path between success and failure.
Here are six tips to help you challenge your assumptions:
- Recognize that you, and everyone else, have assumptions about every situation.
- Ask basic questions in order to discover and challenge those assumptions.
- Compare the ground rules and assumptions to your situation or problem and then ask yourself, “What if we do the opposite of the norm?”
- Pretend you are not a Cancer Registrar and ask yourself, “Why do we do it this way at all?”
- Reduce the problem or situation to its most basic elements for understanding and creative problem solving.
- Restate the problem in completely different terms.
http://www.RegistryMindset.com. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about helping cancer registrars around the world to grow personally and professionally and serves her community as a motivational speaker, author, and educator. You have permission to repost this article as long as you do not alter it in any way, give credit to the author and link back to her website.
Tuesday, November 09, 2010
Visualizing Success
(Part Two of Series "Agility Training for the Cancer Registrar)
Visualizing success, or turning dreams into reality, is a creative process that puts your focus and energies into looking ahead. Creative visualization is a technique that you can use to help you with this process. In the first part of our series on “Agility Training for Cancer Registrars,” we talked about visualizing success as part of meeting the challenges in life and business. In this session we will learn how to visualize success and turns dreams into reality!
To turn your dreams into reality and to be truly successful depends on several factors:
Each morning I write out my “to do” list for the day on a 4x6 index card. On the right-hand side of the card I write my vision statement for my business. On the left-hand side I write down the most important things I need to do that day that will take me closer to my vision and goal. Then, I focus on the action steps and on completing the tasks that will help me reach my goal. By taking it one day at a time I know I will be successful. No one can deter me from this because I see my dream getting closer each and every day.
Discover what you need to do to visualize your dream and then, one day at a time, do something that takes you one step closer. Practice visualizing that success in your mind, focus on the positive, take action, even if only in small steps, and you will see your dreams come true!
(You have permission to use, repost, republish or reprint this article only if you give credit back to the author and a link back to this original website. We take unauthorized use of our content very seriously and appreciate you giving credit where it is due.)
Visualizing success, or turning dreams into reality, is a creative process that puts your focus and energies into looking ahead. Creative visualization is a technique that you can use to help you with this process. In the first part of our series on “Agility Training for Cancer Registrars,” we talked about visualizing success as part of meeting the challenges in life and business. In this session we will learn how to visualize success and turns dreams into reality!
To turn your dreams into reality and to be truly successful depends on several factors:
- Having a specific goal,
- Making sure that you really want to achieve that goal,
- Having a clear mental picture of your goal,
- Being motivated or having a strong desire or need to achieve the goal,
- Developing the ability to disregard, or even walk away from negative thoughts or talk that take you away from that goal,
- Showing confidence, faith and persevering until you achieve success.
Each morning I write out my “to do” list for the day on a 4x6 index card. On the right-hand side of the card I write my vision statement for my business. On the left-hand side I write down the most important things I need to do that day that will take me closer to my vision and goal. Then, I focus on the action steps and on completing the tasks that will help me reach my goal. By taking it one day at a time I know I will be successful. No one can deter me from this because I see my dream getting closer each and every day.
Discover what you need to do to visualize your dream and then, one day at a time, do something that takes you one step closer. Practice visualizing that success in your mind, focus on the positive, take action, even if only in small steps, and you will see your dreams come true!
(You have permission to use, repost, republish or reprint this article only if you give credit back to the author and a link back to this original website. We take unauthorized use of our content very seriously and appreciate you giving credit where it is due.)
Wednesday, October 27, 2010
Agility Training for Cancer Registrars
Cancer registrars need to be quick and agile to stay on top of the fast-paced changes and complexity in healthcare. The markets we serve, physicians, hospitals, reporting agencies and patients are radically changing and becoming less predictable. Each are more interrelated and interconnected than ever before. As a result, the thinking patterns and decision-making processes we once used to manage our registries are becoming less applicable.
The cancer registrar’s success is not about working harder, or even smarter, because we’re already doing that. And, it’s not about being change agents, we’re doing that too. Instead, dealing with this complexity involves making ourselves adaptable, flexible and quick to respond. We need less strategic planning and more operational agility. Here’s how:
The cancer registrar’s success is not about working harder, or even smarter, because we’re already doing that. And, it’s not about being change agents, we’re doing that too. Instead, dealing with this complexity involves making ourselves adaptable, flexible and quick to respond. We need less strategic planning and more operational agility. Here’s how:
- Visualize success. What will success look like? Having a clear picture of what success willl look like will ensure the ability to focus, maintain control and move in the right direction no matter what change or complexity comes your way.
- Challenge assumptions. Quite often our biggest enemies are our own attitudes, beliefs and assumptions about our customers and markets we serve. Constantly challenge your thoughts and look for others opinions to put your thoughts in perspective. Ask a lot of "what if?" questions.
- Embrace uncertainty. For decades we’ve talked about managing change. Now that we’re getting good at it we need to stop managing it and start creating it! By embracing uncertainty you accept that you will not always have the answers you need and will open your mind to new possibilities and solutions. You will need courage to make tough decisions without all the data in hand. Uncertainty is the new "norm.”
- Get uncomfortable. Practice thinking differently and evaluating your decision-making processes before implementing them. Seek ways to deliver value that will change your business relationships and position you as the cancer data expert.
- Reinvent relationships. Collaborate with physicians, administrators and staff in new and different ways. Invite them to participate in your cancer registry's activities by integrating them into the process from the beginning. Ask your customers what they need and develop processes that serve their needs.
- Develop dexterity. Structure your registry so you can quickly adjust to unexpected events. Create laser focus and prioritize the work. Keep your vision for success visible at all times by talking about it and physically putting it in front of you, your team and your customers on a regular basis. Develop the ability to move fast with focus and flexibility.
Monday, October 18, 2010
From Success to Service
What do you know for sure? Seriously, have you ever sat down and thought this through. If you haven't, I highly recommend taking some to think about where you stand on life and where you stand as a contributing member. Once you know where you stand as an individual, then take some time to describe where you stand as a cancer registrar. What is important to you, where do you see yourself in this profession, career or service? What is it that you want to accomplish and why? This is serious stuff now, so don't cheat yourself by repeating someone else's thoughts or coming up with materialistic goals. Really think it through and decide what it is that you know for sure!
Dr. Martin Luther King said, "Everyone has the power for greatness - not for fame but greatness, because greatness is determined by service." What is your plan? How do you want to take who you are, what you want to become and what you do well and use it for something greater than yourself?
Now, here's what I know for sure. Real success comes when I surrender myself to a higher power and to those principles and values that I have chosen to guide my life and actions. If I choose to become highly successful then my focus needs to be on how I can serve the needs of others and help others to be successful first. You see, one of the keys to being successful is to not focus on success or worry about whether you are successful or not, instead it is to work on doing something of significance or of value for someone else. For cancer registrars this means our co-workers, staff, physicians, administrators, hospitals and the patients we serve. Every registry task, big or small, is about serving others.
If you compromise ANY aspect of your work you have chosen failure over service or success. It is as cut-and-dried as this. You either serve others or you serve yourself and self-gratification never leads to success. When we work on becoming a value-added member of the healthcare team we shift our focus from success to service. By focusing on service we instantly add meaning and significance to our life work. It is at this moment we truly become successful! And, when you practice this mindset and behavior each day your level of success will grow into something that is beautiful and remarkable.
Dr. Martin Luther King said, "Everyone has the power for greatness - not for fame but greatness, because greatness is determined by service." What is your plan? How do you want to take who you are, what you want to become and what you do well and use it for something greater than yourself?
Now, here's what I know for sure. Real success comes when I surrender myself to a higher power and to those principles and values that I have chosen to guide my life and actions. If I choose to become highly successful then my focus needs to be on how I can serve the needs of others and help others to be successful first. You see, one of the keys to being successful is to not focus on success or worry about whether you are successful or not, instead it is to work on doing something of significance or of value for someone else. For cancer registrars this means our co-workers, staff, physicians, administrators, hospitals and the patients we serve. Every registry task, big or small, is about serving others.
If you compromise ANY aspect of your work you have chosen failure over service or success. It is as cut-and-dried as this. You either serve others or you serve yourself and self-gratification never leads to success. When we work on becoming a value-added member of the healthcare team we shift our focus from success to service. By focusing on service we instantly add meaning and significance to our life work. It is at this moment we truly become successful! And, when you practice this mindset and behavior each day your level of success will grow into something that is beautiful and remarkable.
Tuesday, October 12, 2010
Are You Resilient?
A cancer registrar can experience setbacks for many different reasons. As the information experts in healthcare they must balance dwindling resources with increasing complexity in data collection along with increasing demands for their resources and expertise. As with any profession, it is not uncommon for a setback or challenge to get out of control and develop into a full blown crisis. However, while crisis is uncomfortable it can bring you face-to-face with what really matters and force you to clarify and take notice of something you might have otherwise missed. It is in these moments that the cancer registrars develop their resiliency and strength of character.
Here are five steps the cancer registrar can use as they deal with setbacks:
1. Know that everything you feel, when faced with a challenge, is valid. It’s OK to validate your feelings as long as you do not become consumed by them.
2. Share your feelings with someone who can be objective and help you to see around the obvious obstacles towards a positive solution.
3. Focus on the moments in your life, or types of situations you have experienced, that created a positive emotion. Hold on to these moments as you face the challenge – they are a platform for you to use as you move forward.
4. Surround yourself with peers or individuals that will actively help you focus on your goals and making the right decisions. Eliminate negativity in your network.
5. Never let a crisis go to waste. Analyze the lessons and insights and channel these into your strengths. These experiences will continue to serve you the rest of your life. Never forget that growth follows setbacks. Here are a couple of questions to ask: (1) What can I learn from this? (2) What is working, or what is right about this? (3) Where can I use my strengths to help me get through this?
Use these questions to generate meaning and productive thoughts. Don’t be afraid if the questions bring about an emotional outcome, use these to your advantage by creating something positive and turning them into a strength of character.
Lastly, decide to look at challenges and setbacks from a positive viewpoint rather than one of failure. Your attitude and mindset will determine which direction you go. Focus on what is working and the steps you are taking to reinforce positive actions. Let your emotions and behaviors amplify the positive intentions and outcomes you wish to receive.
Winston Churchill said, “When you’re going through hell, just keep going.” Cancer Registrars may identify with Churchill but more importantly they should adopt a positive mindset and determine to face challenges and setbacks with the intent of developing strength of character and resilience.
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http://www.RegistryMindset.com. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology healthcare.
Here are five steps the cancer registrar can use as they deal with setbacks:
1. Know that everything you feel, when faced with a challenge, is valid. It’s OK to validate your feelings as long as you do not become consumed by them.
2. Share your feelings with someone who can be objective and help you to see around the obvious obstacles towards a positive solution.
3. Focus on the moments in your life, or types of situations you have experienced, that created a positive emotion. Hold on to these moments as you face the challenge – they are a platform for you to use as you move forward.
4. Surround yourself with peers or individuals that will actively help you focus on your goals and making the right decisions. Eliminate negativity in your network.
5. Never let a crisis go to waste. Analyze the lessons and insights and channel these into your strengths. These experiences will continue to serve you the rest of your life. Never forget that growth follows setbacks. Here are a couple of questions to ask: (1) What can I learn from this? (2) What is working, or what is right about this? (3) Where can I use my strengths to help me get through this?
Use these questions to generate meaning and productive thoughts. Don’t be afraid if the questions bring about an emotional outcome, use these to your advantage by creating something positive and turning them into a strength of character.
Lastly, decide to look at challenges and setbacks from a positive viewpoint rather than one of failure. Your attitude and mindset will determine which direction you go. Focus on what is working and the steps you are taking to reinforce positive actions. Let your emotions and behaviors amplify the positive intentions and outcomes you wish to receive.
Winston Churchill said, “When you’re going through hell, just keep going.” Cancer Registrars may identify with Churchill but more importantly they should adopt a positive mindset and determine to face challenges and setbacks with the intent of developing strength of character and resilience.
-----------------
http://www.RegistryMindset.com. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology healthcare.
Wednesday, October 06, 2010
The Art of Emulation
Cancer Registrars have a secret weapon called emulation. This is a powerful tool, not to be confused with blatant copying, but rather an emulation and adoption of processes and methodologies used successfully by others. It is a bridge between the basic foundation and structure of a cancer registry department that can add value and meaning to the cancer program as a whole and, even beyond that, into cancer surveillance nationwide.
Here is how it works. Registrars should routinely take time to evaluate cancer registry best practices and the operations of other cancer registries and programs in your area or across the nation. Initially, gather as much information as you can to get a broad spectrum of ideas. Then, begin to study the processes and methodologies you like and envision as adding value and excellence to your registry and organization. Then, develop an implementation plan for putting the material into action. Tailor the plan to fit your needs and align it with the mission and vision of your organization. As you gather information look for elements that will inspire and motivate the team as you begin putting the plan into motion. Never underestimate the power of a seemingly small idea, or spart of creativity, that can turn the team’s interest and motivation into a fireball of creativity.
If you’re worried about copying, you don’t need to be. Although you did start with another person’s ideas, you have uniquely tailored your plan, built upon the original ideas and turned them into something that you can call your own by drawing upon your professional instincts and experience.
After practicing your new emulation skills you will be able to fine-tune your selection of ideas and methodologies and more efficiently develop your own unique action plans. You will get excited about your program and others will see your efforts as having a significant contribution that adds value and meaning to the cancer program. Instead of limitations or roadblocks you will begin to see creative options and multiple pathways to creating a successful cancer registry program.
------------------------------
http://www.cancerregistrytraining.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology healthcare.
Here is how it works. Registrars should routinely take time to evaluate cancer registry best practices and the operations of other cancer registries and programs in your area or across the nation. Initially, gather as much information as you can to get a broad spectrum of ideas. Then, begin to study the processes and methodologies you like and envision as adding value and excellence to your registry and organization. Then, develop an implementation plan for putting the material into action. Tailor the plan to fit your needs and align it with the mission and vision of your organization. As you gather information look for elements that will inspire and motivate the team as you begin putting the plan into motion. Never underestimate the power of a seemingly small idea, or spart of creativity, that can turn the team’s interest and motivation into a fireball of creativity.
If you’re worried about copying, you don’t need to be. Although you did start with another person’s ideas, you have uniquely tailored your plan, built upon the original ideas and turned them into something that you can call your own by drawing upon your professional instincts and experience.
After practicing your new emulation skills you will be able to fine-tune your selection of ideas and methodologies and more efficiently develop your own unique action plans. You will get excited about your program and others will see your efforts as having a significant contribution that adds value and meaning to the cancer program. Instead of limitations or roadblocks you will begin to see creative options and multiple pathways to creating a successful cancer registry program.
------------------------------
http://www.cancerregistrytraining.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology healthcare.
Monday, October 04, 2010
There's No Such Thing as "Just Right"
In case you haven't noticed, we live an a less-than-ideal world and most of us fall quite short of being perfect. As cancer registrars we have learned the value of having all the facts and data reviewed before we launch a new study or project. And, while that is still considered the 'best practice' it does not necessarily apply to everything that we do in our registry operations.
For example, if you are working on a draft of the Annual Report and you need something in hand to take to Cancer Committee, you may want to have as much information completed and ready for review as possible. But, as the day of the Committee comes closer you realize you didn't have enough time to work on the report as you would have liked. Some will feel compelled to work overtime hours (usually without pay) or to let another deadline or target date slip to spend hours working on the report. What you may want to consider, instead, is whether or not your vision of the report for Cancer Committee really needs to as complete as your first envisioned, or would something less still be acceptable.
All too often we overtax ourselves and our systems trying to make something perfect or complete. When you find yourself in this situation evaluate what is really needed and what is important at that moment in time. This will help you make the right decisions. Your challenge is to get things done - maybe that's why they call it managing. Don't get bogged down by the idea of perfection. It does not exist, so take action instead of standing still.
For example, if you are working on a draft of the Annual Report and you need something in hand to take to Cancer Committee, you may want to have as much information completed and ready for review as possible. But, as the day of the Committee comes closer you realize you didn't have enough time to work on the report as you would have liked. Some will feel compelled to work overtime hours (usually without pay) or to let another deadline or target date slip to spend hours working on the report. What you may want to consider, instead, is whether or not your vision of the report for Cancer Committee really needs to as complete as your first envisioned, or would something less still be acceptable.
All too often we overtax ourselves and our systems trying to make something perfect or complete. When you find yourself in this situation evaluate what is really needed and what is important at that moment in time. This will help you make the right decisions. Your challenge is to get things done - maybe that's why they call it managing. Don't get bogged down by the idea of perfection. It does not exist, so take action instead of standing still.
"Do not wait; the time will never be 'just right.'
Start where you stand, and work with whatever tools
you may have at your command, and better tools
will be found as you go along.'
~ Napoleon Hill
Thursday, September 30, 2010
Loving Life as an Analytical Thinker
Experiencing life through the five senses is a wonderful ability that cancer registrars and analytical thinkers can possess. This ability has potential for making a giant contribution to their lives. Just like the mind, our senses also gathers information and feeds it to our nervous system. But, this happens on a completely different level than pure mental analysis, it is a completely different kind of intelligence.
In reality, when our senses are fully engaged, our analytical thinking often comes to a grinding stop. It is in that moment that we can fully savor the moment or experience something special. For example, when you stop to smell a fragrant rose, or you step outside or from a shadow into the warmth of sunshine, what do you feel? Do you stop to analyze it, or do you just experience it?
Analytical thinkers, like everyone, need to take those few moments to savor life and experience something that brings alive your senses. Our mind does something wonderful in this moment when it takes a few moments to suspend its analyzing of information in order to let us experience and love life!
More to come on the wonderful characteristics of the cancer registrar's analytical mind. We hope you enjoyed this post and encourage you to take a few moments today to savor the moment or to experience something special in your life!
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http://RegistryMindset.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology health care. Copyright 2010, Michele A. Webb, All Rights Reserved.
In reality, when our senses are fully engaged, our analytical thinking often comes to a grinding stop. It is in that moment that we can fully savor the moment or experience something special. For example, when you stop to smell a fragrant rose, or you step outside or from a shadow into the warmth of sunshine, what do you feel? Do you stop to analyze it, or do you just experience it?
Analytical thinkers, like everyone, need to take those few moments to savor life and experience something that brings alive your senses. Our mind does something wonderful in this moment when it takes a few moments to suspend its analyzing of information in order to let us experience and love life!
More to come on the wonderful characteristics of the cancer registrar's analytical mind. We hope you enjoyed this post and encourage you to take a few moments today to savor the moment or to experience something special in your life!
-----------------------
http://RegistryMindset.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology health care. Copyright 2010, Michele A. Webb, All Rights Reserved.
Wednesday, September 29, 2010
Inside the Cancer Registrar's Mind
The cancer registrar's thinking ability is a remarkable gift that allows them to accomplish great things in their work and personal lives. While the human mind is a one-of-a-kind problem solver, it is also eager to provide the cancer registrar with the answer to any question or a solution for any challenge. Here's how ...
As soon as the registrar forwards a question to their mind, their brain goes to work analyzing and calculating. It searches its memory files for relevant information. It rapidly picks out patterns, similarities and trends while it concurrently builds a resource library of related data.
This analytical thinking ability can be used for just about anything and can serve the registrar well as they develop partnerships in their health care organizations. Whenever they make plans for cancer conference, cancer committee, the annual report, or their next quality study, their mind will jump into analytical mode. Essentially, the cancer registrar's mind becomes an efficiency expert, much like a heat-seeking missile, that is looking for ways to make improvements.
Cancer Registrars need to understand, develop, use and even protect their analytical thinking abilities. It is their tireless and ever-ready toolkit that is revving its engines, ready to instantly take off to face a challenge or solve a problem. This ability is powerful when used in collaboration with their organization's vision and goals or when exploring trends in cancer data that require study to better serve the needs of patients.
This is just the tip of the iceberg! In future blog posts we'll talk about other aspects of the cancer registrar's analytical mind that will help them communicate more effectively and freely.
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http://RegistryMindset.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology healthcare. Copyright 2010, Michele A. Webb, All Rights Reserved.
As soon as the registrar forwards a question to their mind, their brain goes to work analyzing and calculating. It searches its memory files for relevant information. It rapidly picks out patterns, similarities and trends while it concurrently builds a resource library of related data.
This analytical thinking ability can be used for just about anything and can serve the registrar well as they develop partnerships in their health care organizations. Whenever they make plans for cancer conference, cancer committee, the annual report, or their next quality study, their mind will jump into analytical mode. Essentially, the cancer registrar's mind becomes an efficiency expert, much like a heat-seeking missile, that is looking for ways to make improvements.
Cancer Registrars need to understand, develop, use and even protect their analytical thinking abilities. It is their tireless and ever-ready toolkit that is revving its engines, ready to instantly take off to face a challenge or solve a problem. This ability is powerful when used in collaboration with their organization's vision and goals or when exploring trends in cancer data that require study to better serve the needs of patients.
This is just the tip of the iceberg! In future blog posts we'll talk about other aspects of the cancer registrar's analytical mind that will help them communicate more effectively and freely.
-----------------------
http://RegistryMindset.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology healthcare. Copyright 2010, Michele A. Webb, All Rights Reserved.
Sunday, September 26, 2010
No Boobs About It...
Jean Campbell is a two-time breast cancer survivor and former director of the American Cancer Society's New York City patient Navigator Program. Her story is compelling, from the heart and could even make you chuckle. As cancer registrar's we are very aware of the many heart wrenching stories of people who are diagnosed with this horrible disease. However, with the bulk of our work happening behind the scenes, focusing on data collection and quality control we can become insulated against what is really happening to women and men who are diagnosed with this disease. And, even with all the knowledge that we have, when it happens to one of us, or a member of our family, or friend, we react with the same emotions as everyone else. Take a few minutes to check out Jean's website and blog to put our work into perspective.
Friday, September 24, 2010
Put Value to Your Thoughts
Are you blessed with an analytical mind? If you are, you could be a cancer registrar as well. Cancer Registrars are the information experts in cancer care and the analytical mindset provides a perfect foundation for collecting high quality data. However, in your workplace people may perceive your mindset as challenging or you as someone who slows the process down until it every aspect is explored or things are "perfect." Not so good!
You don't want to destroy other people's ideas or have them tune you out, but you do want theories to be sound, data to be correct and projects to run smoothly. The cancer registrar's mind is constantly working and producing insightful analysis. But others may not be aware of that or even value that.
Find the best way to express your thoughts or to share information, keeping it short and to-the-point. Some methods include: writing, one-on-one conversations, group discussions, or presentations. Instead, put value to your thoughts by communicating them clearly, succinctly and in a such a way that it solves a problem and meets the goals of the group and vision of the organization.
You don't want to destroy other people's ideas or have them tune you out, but you do want theories to be sound, data to be correct and projects to run smoothly. The cancer registrar's mind is constantly working and producing insightful analysis. But others may not be aware of that or even value that.
Find the best way to express your thoughts or to share information, keeping it short and to-the-point. Some methods include: writing, one-on-one conversations, group discussions, or presentations. Instead, put value to your thoughts by communicating them clearly, succinctly and in a such a way that it solves a problem and meets the goals of the group and vision of the organization.
Tuesday, September 21, 2010
Your Analytical Mindset
Cancer Registrars are usually blessed with an incredible analytical mindset. In most cases this is a good thing and helps to see the registrar through their day and collecting high-quality data used for cancer surveillance. However, the cancer registrar needs to be aware of how the analytical mindset is perceived by others and learn to shape and deliver their thoughts in a more concise, "user-friendly" manner appreciated by physicians and staff. For example: a physician may ask the cancer registrar to explain Collaborative Stage. The Cancer Registrar could launch into a 3-5 minute explanation giving complete and accurate details on the entire history of Collaborative Stage. Their intent may be well placed, but the information will likely be lost on the physician because it is too long, too detailed and too complex. Cancer Registrars will be far more successful in their work and interactions with others when they make sure that the wealth of knowledge and expertise they possess and the accumulation and analysis of information they share with others is delivered appropriately. For example: frame your responses so that they solve the listener's problem, convey a positive application or use of registry data, or answers their question simply, concisely and in as few words as possible. Avoid using theory or "what if" scenarios and focus on what the physician's practice needs are. If the cancer registrar directs the focus away from 'thinking' and into 'doing,' they will be better served.
By reframing the analytical mindset the cancer registry will turn their analysis and expertise into action instead of paralysis!
Monday, September 20, 2010
Best Wishes for CTR Exam Candidates
It's September and time for the CTR Exam again. We want to send our best wishes and thoughts out to all the candidates who are still scheduled to take the exam. By now you should be well prepared for the exam and you have some experience "under your belt." Before your exam review those sections of the exam that you are less comfortable with, get a good night's sleep and get your books ready to go. When you arrive, take a deep breath and methodically work through the test relying on your study and experience. You probably know far more than you give yourself credit for, so don't panic! Steady and methodical will get you through. Some of you have already shared with us that you passed your exam - so a huge congratulations goes out to you! We'll see you at NCRA in Florida for the CTR ceremony. Good job and best wishes everyone!
Wednesday, September 15, 2010
Crashing Through the Quitting Points
Take a few moments to look at back on your career. During the past ten years what do you wish you had not given up on or quit? We don’t like to look at our failures, but this is an important step in your success as a cancer registrar. You may be thinking of a moment that now makes you shake your head and ask, “What was I thinking?”
Here is the answer. It is easier to quit than it is to see challenges through. It’s easier to walk away from conflict than to stick it out. It’s easier to blame someone else than it is to take accountability for your own actions. And, it is definitely easier to not participate in an activity than it is to face people that you think are not supportive of you or your work. But, when we choose to quit, we pay a very high price for our actions and many of us have already paid that price.
So, now is the time for cancer registrars to stop quitting, stop walking away and stop avoiding challenges. It is time to be accountable, self-assured, knowledgeable and comfortable with who you are, what you do and what you know. Ultimately, challenges are good for us and help us build endurance which is a powerful tool in the cancer registrar’s arsenal.
How do you build endurance? You do this by learning how to crash through those quitting points. Here’s what I mean. You’ve spent the last three days and 40+ hours working on your annual report. You’re tired, frustrated and just worn out. You grab your report and head over to Cancer Committee where you present your results. One member of the team sighs, throws his pen down on the table and says something like, “Why is it that every year, year after year, we have to listen to you make excuses for why the data is not right? Are you the cancer registrar or not? What is wrong with you? I’m done with this program and I’m fed up with not getting paid to sit here and listen to this nonsense!” Sound familiar?
At that moment you are definitely at a quitting point. You want to throw in the towel, walk away, or quit your job. But, quitting is not glamorous and does not build character or your professional reputation. So, what do you do?
You take a breath, straighten yourself up and determine that you are going to take the situation one step further and to crash through the wall and quitting point. You resolve to step through the problem with your head held high. You decide, at that moment, that you are not going to let another person’s tirade determine who you are or what your capabilities are, and that you are stronger and worthy of everyone’s trust and support.
When you adopt this mindset of crashing through the quitting points you will be amazed at how you will grow, develop your professional reputation and earn the trust of others. You will be more creative in your problem-solving and be more successful for having gone through it. That’s what crashing through a quitting point is all about.
http://www.cancerregistrytraining.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology healthcare.
Here is the answer. It is easier to quit than it is to see challenges through. It’s easier to walk away from conflict than to stick it out. It’s easier to blame someone else than it is to take accountability for your own actions. And, it is definitely easier to not participate in an activity than it is to face people that you think are not supportive of you or your work. But, when we choose to quit, we pay a very high price for our actions and many of us have already paid that price.
So, now is the time for cancer registrars to stop quitting, stop walking away and stop avoiding challenges. It is time to be accountable, self-assured, knowledgeable and comfortable with who you are, what you do and what you know. Ultimately, challenges are good for us and help us build endurance which is a powerful tool in the cancer registrar’s arsenal.
How do you build endurance? You do this by learning how to crash through those quitting points. Here’s what I mean. You’ve spent the last three days and 40+ hours working on your annual report. You’re tired, frustrated and just worn out. You grab your report and head over to Cancer Committee where you present your results. One member of the team sighs, throws his pen down on the table and says something like, “Why is it that every year, year after year, we have to listen to you make excuses for why the data is not right? Are you the cancer registrar or not? What is wrong with you? I’m done with this program and I’m fed up with not getting paid to sit here and listen to this nonsense!” Sound familiar?
At that moment you are definitely at a quitting point. You want to throw in the towel, walk away, or quit your job. But, quitting is not glamorous and does not build character or your professional reputation. So, what do you do?
You take a breath, straighten yourself up and determine that you are going to take the situation one step further and to crash through the wall and quitting point. You resolve to step through the problem with your head held high. You decide, at that moment, that you are not going to let another person’s tirade determine who you are or what your capabilities are, and that you are stronger and worthy of everyone’s trust and support.
When you adopt this mindset of crashing through the quitting points you will be amazed at how you will grow, develop your professional reputation and earn the trust of others. You will be more creative in your problem-solving and be more successful for having gone through it. That’s what crashing through a quitting point is all about.
http://www.cancerregistrytraining.com/. Michele Webb, America’s Cancer Registry Coach, is a nationally recognized, certified cancer registrar (CTR). She cares passionately about her work and enjoys helping others to become cancer registrars and grow professionally. She is a motivational speaker, published author, trainer and netpreneur in the exciting field of cancer registry and oncology healthcare.
Tuesday, September 14, 2010
Stimulate Curiosity
As adults mature, their curiosity and sense of awe or wonder tend to decline. Yet, it is these very characteristics that drive innovation, change and long-term success. Albert Einstein said, "I have no special talents, I am merely very curious."
Cancer Registrars cannot afford to lose their curiosity or sense of wonder. In today's rapidly changing environment lack of curiosity or sense of wonder of all the technology and innovation in healthcare will render a Registrar's skills and expertise useless or outdated. Don't let this happen to you!
Develop the habits to stimulate your curiosity and growth. Do not tolerate complacency and, instead, opt for encouragement, exploration and even pushing, yourself and others, to do things better and differently.
With the economic downturns, hospital administrators and the leadership team are now focusing their attention on restarting growth, developing better relationships with patients, families and employees and changing up programs and services to meet the needs of the customer. Cancer Registrars who want to remain in the field will adopt the organization's mindset and develop new attributes that will secure their role in the organization of the future.
Cancer Registrars cannot afford to lose their curiosity or sense of wonder. In today's rapidly changing environment lack of curiosity or sense of wonder of all the technology and innovation in healthcare will render a Registrar's skills and expertise useless or outdated. Don't let this happen to you!
Develop the habits to stimulate your curiosity and growth. Do not tolerate complacency and, instead, opt for encouragement, exploration and even pushing, yourself and others, to do things better and differently.
With the economic downturns, hospital administrators and the leadership team are now focusing their attention on restarting growth, developing better relationships with patients, families and employees and changing up programs and services to meet the needs of the customer. Cancer Registrars who want to remain in the field will adopt the organization's mindset and develop new attributes that will secure their role in the organization of the future.
Friday, September 10, 2010
CTR Credential Maintenance
Once again it is time for cancer registrars who took their CTR exam in the even-numbered years to start pulling their files together with all the documentation for their CE units for the past two years. For some folks they have an over-abundance of credits and never worry about this process. But for others, you may be worrying about whether you have all the right documents in place, or if you even have all the credits you need. If you find yourself in this latter group, then read further!
There is a revolutionary cancer registry continuing education program available to you! This program is 100% online meaning you can get CE credits, eligible for NCRA credential maintenance, from the comfort of your home or office. Yes, it's THAT simple! This program is designed by, and for, cancer registrars and offers a monthly CE course, equivalent to 0.5 to 1.0 credit hours. All you have to do is go to the website, sign up, pay for your subscription and then every month you get an email announcing the new course. Once you take the course there is a CE quiz and you print your certificate of completion. Viola!
Then, to make this an even better program, there are some bonus materials by way of audio or video programs, downloadable PDF documents and other resources that you can use in your registry. These are all provided in addition to the monthly membership. Memberships require a very reasonable investment that is more than competitive with the going rates for cancer registry webinars and other educational programs.
So, what are you waiting for? Go check this out by clicking on the title above, or click here. You have nothing to lose and can only benefit from this exciting program!
BTW - in the next 2-3 weeks we will redesigning the website with a great new, streamlined look. Stay tuned for more updates.
Tuesday, August 31, 2010
Two Wolves
One evening an old Cherokee told his grandson about a battle that goes on inside people. He said, "My son, the battle is between two wolves inside us all.
One is Evil. It is anger, envy, jealousy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego.
The other is God. It is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion and faith."
The grandson thought about it for a minute and then asked his grandfather. "Which wolf wins?"
The old Cherokee simply replied, "The one you feed."
One is Evil. It is anger, envy, jealousy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego.
The other is God. It is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion and faith."
The grandson thought about it for a minute and then asked his grandfather. "Which wolf wins?"
The old Cherokee simply replied, "The one you feed."
Thursday, August 26, 2010
No Second Bananas
Recently I watched a talk show interview with Carol Burnett. Many of us remember the entire family sitting together to watch her weekly comedy show. Her co-hosts, Harvey Korman, Tim Conway and Vicki Lawrence provided an excellent cast that kept you laughing the entire time!
Carol Burnett has always been, and still remains, a gracious comedienne. She speaks from the heart when she talks about her daughter Carrie and how she lost her battle to cancer a number of years ago. But what really stands out is how she shows respect and honors Carrie for her lifework.
As Carol described her years on her comedy show with her co-hosts she was complimented by the talk show host on her admiration and respect for her co-hosts and their contribution to the show. Her response is what struck me as being so profound! She said, "...you know, there are no second bananas. All I had to do was give them as much leeway as they needed to do what they do best. Our show was better because of them..."
We as cancer registrars can learn so much from Carol Burnett. While we may be the "star" of the show in our registry departments, our work is nothing without help from our co-hosts, meaning physicians, nurses, and administrators. In fact, our customer base is so broad that we can, literally, include anyone we come into contact with, or anyone who works or serves our facility, as co-hosts or members of our cast.
When we support and honor our cast and team, our show will thrive and be successful. So, the reverse is also true. Sad, but true. If we insist on being the "star" and do not provide good leadership or support to our cast, then we will be labelled as the ego-driven, self-centered person that we portray in our behaviors and actions. Of course, that is not what we as cancer registrars want others to see or think about us!
So, how do we honor and respect our team? That's really the easy part! Here are some suggestions:
Carol Burnett has always been, and still remains, a gracious comedienne. She speaks from the heart when she talks about her daughter Carrie and how she lost her battle to cancer a number of years ago. But what really stands out is how she shows respect and honors Carrie for her lifework.
As Carol described her years on her comedy show with her co-hosts she was complimented by the talk show host on her admiration and respect for her co-hosts and their contribution to the show. Her response is what struck me as being so profound! She said, "...you know, there are no second bananas. All I had to do was give them as much leeway as they needed to do what they do best. Our show was better because of them..."
We as cancer registrars can learn so much from Carol Burnett. While we may be the "star" of the show in our registry departments, our work is nothing without help from our co-hosts, meaning physicians, nurses, and administrators. In fact, our customer base is so broad that we can, literally, include anyone we come into contact with, or anyone who works or serves our facility, as co-hosts or members of our cast.
When we support and honor our cast and team, our show will thrive and be successful. So, the reverse is also true. Sad, but true. If we insist on being the "star" and do not provide good leadership or support to our cast, then we will be labelled as the ego-driven, self-centered person that we portray in our behaviors and actions. Of course, that is not what we as cancer registrars want others to see or think about us!
So, how do we honor and respect our team? That's really the easy part! Here are some suggestions:
- Show genuine interest in getting to know others. Keep it professional and don't snoop, but show genuine interest and caring.
- State your goals and objectives. You can't lead others if you don't tell them where you are headed.
- Communicate clearly and regularly. Best way is to do this face-to-face. Do not bomabard your team with endless and lengthy emails.
- Encourage a learning culture. By the same token, be open to learning from your team. As the leader your success is only as good as the weakest link on your team. Encourage learning as a team sport.
- Maintain a careful balance between work and socializing. Be fair and objective and never seen as playing favorites or excluding members of your team from work or outside events.
- Make generous use of humor. Never make fun of others and do not tolerate others doing the same.
- Share leadership. Avoid micromanaging and delegate responsibility and leadership opportunities. I read somewhere that leaders should "park their egos."
- Admit your mistakes. You're human, you will make them. Make a point of showing how you learned from your mistakes.
- Stand behind your team during difficult times. Never throw them under the bus or abandon them to serve your own interests, regardless of your personal viewpoint
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